shaping products from conception to perfection
I like to sit cross-legged at the center of the universe. It isn't enough to just inform the design of products, I like to pave the way for those products to reach the hands of paying customers.
Check out my work below. Then, drop me a line - I'd love to chat.
ROTC meets UCD
User-centered design & research
Ethnography and iterative feedback throughout the research and design phases influenced a wearable solution for ROTC cadets performing ground movements at night.
WonderWoof + UX
User Experience Research
Exploratory research and usability testing identified key opportunities to soothe in-app frustrations for dog owners and customers wanting to keep their pups healthy.
Para-Transit & Service Design
Ethnographic Research & Usability Testing
Contextual interviews and site-visits informed customer journey maps and solutions for public transportation riders with physical disabilities.
Start-up finds Shipping Solution
Product Management
Mounting manufacturing costs, over stocked inventory, and repeated customer abandonment during the sales process spurred Viking Furniture to find a palatable shipping compromise.