shaping products from conception to perfection
I like to sit cross-legged at the center of the universe. It isn't enough to just inform the design of products, I like to pave the way for those products to reach the hands of paying customers.
Check out my work below. Then, drop me a line - I'd love to chat.
User-centered design & research
Ethnography and iterative feedback throughout the research and design phases influenced a wearable solution for ROTC cadets performing ground movements at night.
User Experience Research
Exploratory research and usability testing identified key opportunities to soothe in-app frustrations for dog owners and customers wanting to keep their pups healthy.
Ethnographic Research & Usability Testing
Contextual interviews and site-visits informed customer journey maps and solutions for public transportation riders with physical disabilities.
Mounting manufacturing costs, over stocked inventory, and repeated customer abandonment during the sales process spurred Viking Furniture to find a palatable shipping compromise.